Customer Care

Click here to become an ONPREMISE Preferred Client.

We have a service program to fit your every need and budget.

I. MUSIC SERVICE
Unlimited Music Channels, Custom Playlists, On-Hold Messaging and Nexus Music Software. Check your system's requirements below.

  Service Term Monthly Fee    
  60 Months $24.95 Music fees are for each Venue location. Services automatically renew at the end of the service term unless canceled. Sales tax not included.  
  48 Months $29.95  
  36 Months $34.95  
  24 Months $39.95  
  12 Months $44.95  
  Month to Month $34.95    

The optional ONPREMISE Music System can be purchased. Click here for purchase information.


II. MUSIC SYSTEM RENTAL 60 (Optional)
A Nexus Music System Rental for on-site music performance for 60 months includes a full Replacement Warranty.
  Service Term Monthly Fee    
  60 Months $13.50 Rental fees are for each Venue location. Rental terms automatically renew at the end of the term unless canceled. Sales tax not included.  
  48 Months $15.50  
  36 Months $18.50  
  24 Months $24.95  
   

*Extended Warranty - If at anytime during the service term, the ONPREMISE Music System fails to start, play or connect to ONPREMISE Music it will be replaced free of charge within 24 hours via over night delivery. See Warranty Terms below.

Click here for System Requirements.     Next